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Customer Testimonials
Gisellle J. in Lancaster, NY – August 16, 2018 – 5 star
Pipeworx By Minx came to my rescue, when after having traveled abroad i returned home to a defunct bathroom. this company came to assess & repair the pipes immediately...within 48hrs...and under budget too! Their honesty & integrity makes it possible for me to refer & recommend them with 5 out of 5 ☆☆☆☆☆!!
Raymond M. in Lockport NY – July 1, 2018 – 5 star
I'm an electrical contractor and my clients were always asking me if I knew a plumber. Ever since I got Taylor's contact info from a mutual friend I've been recommending them to all my clients. The Pipeworx by Minx crew always shows up when they say they will and all my customers are extremely pleased with their work. I recommend them to anyone looking for an honest and skilled plumber in WNY.
Jennifer G. in Hamburg, NY – July 1, 2018 – 5 star
Taylor came to do a few small projects for us. He was very professional and worked quickly providing his recommendations and expertise to remedy our situation. He also went out of his way to fit our schedule to replace our hot water tank. I would highly recommend Pipeworx by Minx for any plumbing job.
Amanda W. in Tonawanda, NY – July 1, 2018 – 5 star
Taylor was quick and efficient, was considerate of my time, very easy to get ahold of and scheduled, and I loved the results. I recommend the business to everyone who will listen!
Sepsis Gerg in Hamburg, NY – July 1, 2018 – 5 star
We had Taylor redo all of our upstairs plumbing, and we are planning to have him back for the next bathroom project this fall. I can't recommend him enough!
Brian E. in Williamsville, NY – June 26, 2018 – 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Arrived early. Took time to explain everything. Will use in the future if needed.
Scott Howard - June 25, 2018 – 5 star
Comments: Taylor redid all of the hot water lines in our basement. Quality work. The job was done on-time and on-budget. Clean and efficient. I highly recommend Pipeworks by Minx for any plumbing work.
Kayak K. in Buffalo, NY – June 21, 2018 – 5 star
Pipeworx did a great job. I would recommend them to anyone I know. Great price, high quality of work and the communication was outstanding. Taylor would respond almost immediately. They won't leave you hanging.
Excellent!!!
Kathy C. in Depew, NY – June 8, 2018
Taylor and Avery installed two new toilets and a hot water tank. They were on time and did a great job. They are being hired again for my bathroom remodel in the near future.
Jeremy L. in Lewiston, NY – May 31, 2018 – 5 star
Project: Repair or Install Gas Piping
Comments: Fast, accurate work. Priced right. Great guys.
Kathleen Thompson Sanders – May 21, 2018 – 5 star
Russel G. in Orchard Park, NY – May 17, 2018 – 5 star
Project: Clean Out a Sewer
Comments: I needed a heavy duty sewer pipe cleaning. They came the next day (earlier than scheduled, after checking I was home) with two guys and the heavy duty equipment they needed. Finished the job within the hour. Cost about half of what the other guys charge (no coupon needed) and about twice the cost of renting the equipment myself. Happy customer.
Thomas H. in East Amherst, NY – May 15, 2018 – 5 star
Project: Repair or Replace a Sump Pump
Comments: Got all my work done for 1/2 the cost of another plumber. Very fair and honest.
Michael W. in Lancaster, NY – May 11, 2018 – 4.5 star
Project: Clear a Clogged or Slow Drain
Comments: Enegetic and knowledgeable!
Joseph M. in Clarence, NY - May 7, 2018
POSITIVE
My call was promptly returned. Pipeworx came when they said they would, worked efficiently and left everything neat and clean. I rate this experience as very positive.
Susan B. in Lockport, NY – May 7, 2018
POSITIVE
I was extremely pleased with Pipeworx. Taylor (the master plumber) had an apprentice with him. He let him do the work (how else do you learn?) under close supervision. They did a great job. They were very friendly, knowledgeable and worked continuously. They cleared out my drain and I haven?t had a problem since. I would call this company again for sure. Highly recommend!!
David Price in Buffalo, NY – April 26, 2018 – 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: The gentlemen from Pipeworx by Minx were at our home 2 days - Tuesday 4/24 and Thursday 4/26. They re-routed gas lines for our gas stove and gas fireplaces, moved our dishwasher, installed a sink drain flange, installed the sink and counters, and a new faucet. This was all part of a kitchen renovation we have been waiting 30 years to do. They were very professional and friendly. The work was excellent and the price very reasonable. We will be contacting them for some more projects we have planned in the near future. I also appreciated the prompt communications when scheduling needed changing. We are extremely happy and would highly recommend Pipeworx by Minx to anyone needing plumbing work.
Jerry T. in Getzville, NY – April 9, 2018 – 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Timely and awesome work.
Maxine D. in Buffalo, NY – April 7, 2018 – 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: They did a great job. Very thourough, stayed until the job was done, didn't rush through it. Also, explained to me in detail what work needed to be done and why. Will definitely be using them for a future project.
Yegnan T. in Williamsville, NY – March 26, 2018 – 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Very friendly, respectful and very considerate.
Amanda W. in Tonawanda, NY – March 16, 2018 – 5 star
I had my hot water tank replaced and a gas line extended. Great price, the scheduling was easy, and owners and plumbers were super responsive and friendly. Highly recommended!
Kathy A. in Lancaster, NY – March 13, 2018 – 5 star
Project: Repair or Replace a Sump Pump
Comments: Quick and professional
James C. in Buffalo, NY – February 28, 2018 – 5 star
Project: Install or Replace a Bathtub
Comments: They were professional and detailed about the job.
T. W. in Orchard Park, NY - Februrary 28, 2018 - 4.5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Worked with me on price after parts for an old shower control valve blew the top off prior estimate. Good communication and solid work. Tough project, saved me grief of tearing open a wall by finding a replacement part others said I could not get, although the price for the rare part was astronomical, the project finished slightly over but near budget because they took less for their time. Good work, nice people, fair price, I would hire again, no doubt.
Dan D. in Buffalo, NY - Februrary 27, 2018 - 5 star
Project: Repair or Install Gas Piping
Comments: The guys are great, excellent work!
Judy P. in Buffalo, NY - Februrary 27, 2018 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: professional and friendly he and assistant both very respectful and he came in under his original ballpark estimate; I would have no concern recommending Taylor.
Kevin B. in Buffalo, NY - Februrary 27, 2018 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Very professional, courteous ! I would highly recommend them!
Greg S. in Lake View, NY – February 27, 2018
POSITIVE
We recently worked with Taylor on a bathroom remodel project. Overall, it was great experience and I'd highly recommend him. He showed up on time, completed the work, and even seemed to enjoy answering my 10,000+ questions. To top it all, a few months later when I finished the rest of the bathroom remodel, he was available immediately to help adjust the hot water in the shower. We look forward to working with Taylor again!
Matt M. in Williamsville, NY – February 23, 2018
POSITIVE
Fast, courteous
Michelle M. - Februrary 19, 2018 - 5 star
POSITIVE
Taylor was quick to respond to my request. He came out when it was convenient for me, told me what was wrong with my hot water tank and quoted me a good price to fix it. Because of the age I chose to buy a new tank. He replaced the old, being careful of my hardwood floors, and cleaned up after. I would highly recommend Taylor. Very professional, good work, and fair price.
Anthony R. in Amherst, NY – February 19, 2018 – 5 star
Colleen D. in Buffalo, NY – February 14, 2018
Responded quickly to an emergency situation and was professional in the face of an interesting clog!
Kevin B. in Amherst, NY – February 19, 2018
POSITIVE
Very professional and courteous service I would highly recommend them.
Toni W. in Depew, NY - Februrary 15, 2018 - 5 star
Project: Repair or Install Gas Piping
Comments: Very prompt and knowledgeable. Very efficient in their work.
Nick L. in Buffalo, NY - January 25, 2018 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Taylor was friendly and personable.
Marlene C. in Elma, NY - January 21, 2018 - 5 star
Project: Repair or Replace a Sump Pump
Comments: Contacted us quickly and was prompt and professional
Lee S. in Getzville, NY - January 18, 2018 - 5 star
Project: Install or Replace a Water Heater
Comments: On time, efficient and very polite
Brent Ricci - January 7, 2018 - 5 star
Had a tankless water heater installed by Taylor and he stayed in touch every step of the way. Let me know of any delays and always explained what he would do so you knew what exactly was going on. Fun person to deal with and will highly recommended to people! Unit he installed functions amazingly and even fixed up the piping by it for no charge.
Meaghan Wargo - January 6, 2018 - 5 star
I called Taylor late Saturday night just before Christmas with a sink drain emergency. He talked me through what I could to baby the drain until after the Holiday to avoid paying all of the emergency costs. He determined by phone that our sewer had probably collapsed and sure enough on Tuesday morning he confirmed it. Instead of busting up our basement floor, Taylor and his partner re-routed the drain to another location and saved us tons of money. They were fast, efficient, courteous and fair!! Looks like these new homeowners we found their plumber! Thank you Taylor!
Tim S. in Williamsville, NY - January 20, 2018 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: They showed up right away and fixed it in no time at all. He even charged me less than what he had originally quoted me. It was a great deal and I would highly recommend him!
Judy G. in Buffalo, NY - December 1, 2017 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: They arrived right on time, and were friendly, quick and efficient. Everything looks and works great! Would definitely recommend.
Michael R. in Buffalo, NY - November 15, 2017 - 4 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: They arrived ahead of time They arrived ahead of time (they called to make sure that was ok) and quickly and efficiently fixed the problem and were actually gone at about the time they were 1st planning on arriving. Taylor explained what was wrong and how they would fix it and then did exactly that.
Lynn F. in Tonawanda, NY - October 24, 2017 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Taylor is very professional and flexible with his availability. He installed a faucet in my basement tub and ran all the necessary piping for the drains. Looks great, reasonable price and couldn't be happier! Definitely hire him again for any plumbing needs!
Richard S. in Amherst, NY - September 26, 2017 - 5 star
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: I had three plumbing problems one of which was replacing an old bathroom faucet. This project presented several unexpected problems which Taylor was able to resolve quite readily which exhibited his expertise and knowledge of his profession. He had given me a telephone estimate for two of the jobs but I asked him to do the third when he arrived and he only charged the original estimated amount which was quite reasonable and way less than I was quoted by a large plumbing outfit.
Chris Lopez-Wolfe - August 4, 2017 - 5 star
A little late to review but here goes. Taylor is awesome. He is very upfront and honest with what he can do. There were no surprises with how much it would cost or a last minute repair that wasn't factored in. He stuck to the time frame that he estimated and got the job done right the first time. Taylor has done several projects around our home over the last month and we couldn't be happier with the results. He went over everything that he was going to do and did so we were always in the loop. I appreciate that he took the time to explain what he did, unlike other plumbers who just walk away saying it's fixed and you never knew what was wrong in the first place. I highly recommend him and would use him again with no hesitation.
Robert Junge - August 4, 2017 - 5 star
Elizabeth Martin Benson - August 4, 2017 - 5 star
Taylor just finished a job for us and I highly recommend him. He responded quickly to my request for an estimate, came to the appointment on time and gave a great price for the job. He was very flexible with the other contractor we had working on our bathroom and went out of his way to accommodate our schedules. His work is excellent - he does his job well and cares about the details and the finished product. I really can't say enough good things about him. And I can't imagine hiring anyone other than Pipeworx. Five stars aren't enough here!
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(716) 472-3364